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Is Your ERP Ready for Omnichannel?

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A comprehensive readiness checklist for cash-and-carry and C-store distributors seeking unified POS, telesales, and B2B eCommerce on one real-time ERP platform. This guide helps you diagnose whether your current system can truly support modern omnichannel expectations. 

Electrical Wholesale ERP Buyer’s Guide

What’s Inside the Checklist

Unified Customer Experience

Is every channel—POS, counter, telesales, eCommerce—accessing the same customer profile with real-time terms, credit, pricing, and history? 

Real-Time Inventory Visibility

Live stock across branches, substitutions, ATP, and accurate commitments ensuring no overselling across channels.

Centralized Pricing & Promotions

Matrix pricing, contract pricing, customer-specific rates, flash sales, promo codes—all synchronized across POS, telesales, and eCommerce.

Integrated Order Management

Whether online, in-store, or via phone, all orders flow into one unified queue to support BOPIS, ship-from-store, and drop shipping.

Modern POS Capabilities

High-volume scanning, mixed units, on-account sales, offline mode, returns, exchanges, and fast counter workflows.

Telesales & Inside Sales Tools

Customer pricing, quotes, upsell suggestions, real-time ATP—all at the rep’s fingertips for faster phone orders.

Download the Omnichannel ERP Readiness Checklist

Instant PDF Download

Fill out the form to receive the white paper and share it with your leadership team.

    Key Capability Areas Assessed

    B2B eCommerce Readiness

    Personalized pricing, order history, quick-order pad, credit terms checkout, punchout, 24/7 account access.

    Mobile Warehouse Execution

    Mobile picking, receiving, cycle counts, transfers, and adjustments synced instantly.

    Financial Integration

    Unified AR/AP/GL, profitability by channel, cash reconciliation, real-time dashboards.

    Security & Compliance

    RBAC, audit trails, override controls, PCI-DSS, SOC2—protecting data and preventing loss.

    Performance & Scalability

    Cloud uptime, elasticity for peak traffic, disaster recovery, predictable operating costs.

    Ecosystem Compatibility

    Native integrations: payments, shipping, tax engines, CRM, loyalty, and marketing tools.

    Your Omnichannel Scorecard

    Use the included scorecard (12 categories, 36-point system) to identify your readiness level:
    30–36: Omnichannel Ready • 20–29: Significant Gaps • 10–19: Major Limitations • 0–9: Immediate Action Required

    Omnichannel ERP Checklist