One ERP. Every sales channel. Serve c-store retailers through B2B portals, EDI, punchout catalogs, mobile reps, telesales, counter POS, and pre-orders—all with unified pricing, real-time inventory, and tobacco compliance built in.
When each channel runs on its own system, you lose visibility, create errors, and frustrate customers who expect a seamless experience.
Your c-store customers don’t care which channel they use. They expect the same pricing, same availability, and same service whether they order online at 2 AM, call your telesales team, or walk into your cash-and-carry counter. Disconnected systems make that impossible.
Ximple ERP is the single source of truth for inventory, pricing, customers, and compliance—feeding every sales channel in real time.
Ximple ERP
🌐
B2B Portal
🔗
Punchout
📄
EDI
📱
Mobile Sales
📞
Telesales
🏪
POS
📋
Pre-Orders
🚚
Route Sales
8
Sales Channels Unified
100%
Pricing Consistency
Real-Time
Inventory Sync
24/7
Self-Service Ordering
B2B eCommerce
Give your customers 24/7 access to place orders, check availability, view invoices, and track shipments—with their contract pricing and allocations automatically applied.
Punchout Catalogs
Connect directly to your large customers’ procurement systems. They shop your catalog from within their own purchasing platform—orders flow directly into your ERP.
EDI Integration
Process 850s, send 810s and 856s, and handle retailer-specific requirements—all without manual data entry. EDI orders validate against the same inventory and pricing as every other channel.
Mobile Sales
Equip your outside sales team with everything they need to sell in the field—customer accounts, real-time inventory, contract pricing, and order entry that syncs instantly.
Telesales
Give your telesales team instant access to customer accounts, order history, pricing, and inventory—so they can quote accurately and enter orders fast while the customer is on the line.
Point of Sale
High-speed checkout for your cash-and-carry counter. Process walk-in sales, apply customer pricing, calculate tobacco taxes, and update inventory in real time.
Pre-Orders
Capture demand before inventory arrives. Let customers pre-order upcoming products with delivery scheduled when stock lands—with allocation rules controlling who gets what.
Regardless of how orders come in, these capabilities work the same way—ensuring consistency, compliance, and control.
One pricing engine powers every channel. Contract pricing, promotional discounts, volume tiers, and customer-specific rates apply automatically—whether the order comes from B2B portal, EDI, telesales, or POS.
Customer contract pricing
Tiered volume discounts
Time-bound promotions
Matrix pricing by customer segment
Price floor enforcement
Margin protection rules
Every channel sees the same inventory availability. When a POS sale depletes stock, the B2B portal reflects it instantly. When an EDI order commits inventory, mobile reps see updated ATP immediately.
Excise taxes, OTP taxes, and state-specific tobacco regulations are calculated automatically on every transaction—B2B, EDI, mobile, telesales, or POS. Compliance is built in, not bolted on.
Multi-state excise tax rates
OTP tax by product type
MSA brand verification
Age verification prompts
Restricted product controls
Audit-ready reporting
Every channel accesses the same customer master. Order history, credit status, payment terms, pricing agreements, and contact information are unified—no matter how the customer interacts with you.
Complete order history across channels
Credit limit and AR balance
Ship-to and bill-to addresses
Contact and buyer information
License and compliance documents
Notes and communication log
Orders from every channel flow into a single queue for fulfillment. Warehouse doesn’t care if the order came from EDI or telesales—they pick, pack, and ship from one prioritized list.
Single order queue for all channels
Priority rules by customer/channel
Order status visible everywhere
Consistent fulfillment workflow
Shipment tracking integration
Delivery confirmation capture
From any channel to the warehouse to the customer—one seamless process.
Order Entry
B2B, EDI, mobile, telesales, POS, or pre-order
Validation
ATP, allocation, pricing, credit, compliance
Queue
Unified order queue with priority
Fulfill
Pick, pack, ship from warehouse
Deliver
Track, confirm, invoice, collect
Omnichannel sales integrate with inventory, warehouse, compliance, and finance—ensuring every order flows through your complete distribution operation.
Every channel validates against real-time ATP and respects allocation rules for launch products and supply constraints.
Orders respect lot-level expiry. Aging inventory ships first, and customers can see freshness dates on their orders.
Every transaction calculates excise and OTP taxes correctly—whether it’s a B2B portal order or a counter sale.
Sales from all channels feed into MSA shipment tracking for accurate, audit-ready compliance reporting.
| Capability | Disconnected Channels | Ximple Omnichannel |
|---|---|---|
| Inventory Visibility | Each channel sees different stock | Real-time ATP across all channels |
| Pricing | Maintained separately per channel | One pricing engine, all channels |
| Customer Data | Duplicate records, inconsistent history | Single customer master, complete history |
| Order Entry | Re-key orders between systems | Native entry from any channel |
| Allocations | Can’t enforce across channels | Universal allocation rules |
| Tax Compliance | Different calculations per system | Consistent compliance everywhere |
| Fulfillment | Multiple order queues, confusion | Single queue, prioritized fulfillment |
| Reporting | Reconcile reports from each system | Unified analytics across channels |
Real scenarios where unified sales channels transform tobacco distribution operations.
A 200-location c-store chain sends weekly EDI replenishment orders while store managers use the B2B portal for emergency fill-ins. Both channels see the same inventory, respect the same allocation limits, and feed the same fulfillment queue.
Field reps visit stores and enter orders on mobile. When a rep is out sick, telesales handles their accounts—with complete visibility into recent orders, pending quotes, and customer notes. The customer experiences seamless service.
A hot new vape product launches with limited allocation. Pre-orders collected from the portal, telesales, and mobile all validate against the same allocation rules. Platinum customers get their share regardless of which channel they use to order.
Customers browse online and build carts, then pick up at the cash-and-carry counter. POS staff pull up the online order, complete the transaction, and the customer walks out—all inventory and financials reconciled automatically.
Ximple has elevated our customer service in a way that’s easy to see every day. Orders move faster, information is always accurate, and our team can serve customers with confidence. The system is simple to use and has made our service experience far more consistent.
Nick Patel, Owner, Discount Wholesale
We compared several ERP systems and Ximple stood out immediately. It offered the best balance of functionality, simplicity, and real-time visibility for a wholesale operation like ours. Implementation was smooth, the learning curve was low, and the platform has consistently delivered the performance we expected. Choosing Ximple over the others was the right call.
Jason, Owner, C&B Wholesale
Yes. The B2B portal displays real-time ATP (Available-to-Promise) from all branches. When inventory changes—whether from a POS sale, EDI order, or warehouse adjustment—portal availability updates instantly. Customers can also see which branches have stock and expected restock dates for out-of-stock items.
One pricing engine powers all channels. Customer contract pricing, volume discounts, promotional rates, and matrix pricing apply automatically regardless of whether the order comes from B2B portal, EDI, mobile sales, telesales, or POS. You maintain pricing in one place; it applies everywhere.
We support standard EDI transactions including 850 (Purchase Order), 855 (PO Acknowledgment), 810 (Invoice), and 856 (ASN/Advance Ship Notice). We integrate with major VANs including SPS Commerce and TrueCommerce, and can connect directly via AS2. Retailer-specific mapping and compliance requirements are handled during implementation.
Yes. The mobile sales app works fully offline—reps can access customer accounts, view recent pricing, and enter orders without connectivity. When connection is restored, data syncs automatically in the background. This is essential for reps visiting stores in areas with poor cellular coverage.
Allocation rules are universal. If a product is allocated, every channel respects the same limits. A platinum customer’s allocation is available whether they order via portal, call telesales, or use their mobile app. The system tracks utilization across all channels and prevents exceeding allocation regardless of order source.
Yes. You can configure products to be available only through specific channels. For example, you might restrict certain premium products to telesales-only (requiring a conversation), or make some items available only at the cash-and-carry counter. Channel restrictions are enforced automatically.
Punchout sessions respect all tobacco compliance rules. Age-restricted products are flagged, excise taxes are calculated, and MSA brand verification occurs during the punchout shopping session. When the customer checks out through their procurement system, the order flows into your ERP with all compliance requirements already validated.
Yes. The portal supports multiple payment options including credit card, ACH/bank transfer, and charging to account (for customers with credit terms). Customers can also view invoices, make payments against outstanding balances, and download statements—all self-service.
Pre-orders are captured with expected delivery dates and can collect deposits if required. When inventory arrives and is received into the warehouse, pre-orders automatically convert to sales orders based on priority rules (customer tier, order date, etc.). Customers are notified when their pre-order is ready to ship.
Comprehensive analytics show sales, orders, and margins by channel—and across channels. You can see which customers use which channels, compare channel performance, track channel migration, and identify opportunities. All channel data feeds into unified dashboards without manual consolidation.
We’ll demonstrate B2B portal, EDI, mobile, telesales, and POS—all working together with unified inventory, pricing, and compliance.
Unify every sales channel in one tobacco distribution ERP
Cloud ERP for wholesale distributors. Modern UX, reliable operations, and scalable performance.
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