Ximple Solution footer logo

B2B eCommerce & Contractor Portal for Electrical Distributors

Home   •   Electrical ERP   •   B2B eCommerce & Contractor Portal for Electrical Distributors

Generic B2B platforms don’t work for electrical distribution. Ximple gives contractors a digital channel built around how they actually buy—with contract pricing, real-time ATP by branch, job-based ordering, and PunchOut/EDI—all connected to your ERP.

Why Generic B2B Platforms Fail for Electrical Distributors

Electrical distribution isn’t retail. Your customers need contract pricing, branch-level availability, job tracking, and complex delivery options. Generic B2B platforms—even popular ones like Shopify Plus or BigCommerce—aren’t built for these requirements.

Wrong Pricing Online

Generic platforms show list prices, not contract prices. Customers see one price online, another at the counter—and they stop trusting your web store.

No Branch Visibility

Customers can’t see which branch has stock or choose pickup locations. They call the counter anyway—defeating the purpose of self-service.

Missing PunchOut & EDI

Enterprise customers require PunchOut catalogs and EDI. Generic platforms need expensive add-ons that still don’t integrate properly.

No SPA/Rebate Awareness

Generic platforms can’t apply SPAs or track rebates at order time. Margin leaks and vendor claims get complicated.

Inventory Out of Sync

Batch syncing means web inventory is hours behind reality. Customers order items that are already sold out or reserved for will-call.

No Job-Based Ordering

Contractors need to assign orders to jobs, cost centers, or POs. Generic platforms don’t support project-based purchasing workflows.

Constant Reconciliation

Separate eCommerce database means daily reconciliation with ERP. Orders, inventory, and payments never quite match.

B2C Experience for B2B Buyers

Consumer-style checkout frustrates contractors who need quick reorders, saved lists, and account-based purchasing.

Signs Your Current eCommerce Platform Isn’t Working:
Contractors call to verify prices before ordering online
You spend hours weekly reconciling web orders with ERP
Web inventory shows “available” when branch is out of stock
Enterprise customers can’t use PunchOut with your catalog
eCommerce revenue is flat while competitors grow digital sales
IT spends more time maintaining integrations than improving the experience

Unified Digital Channels for Electrical Distribution

Ximple’s digital commerce isn’t bolted on—it’s built into the ERP. Every channel shares the same pricing, inventory, and customer data in real time.

Contractor Portal

Self-service ordering with account pricing and history

PunchOut

cXML/OCI catalogs for procurement systems

EDI

Automated 850/855/856/810 transactions

Mobile

Responsive ordering from jobsite or office

Generic B2B Platform vs. Ximple eCommerce

See what changes when you move from a standalone B2B platform to ERP-native digital commerce.

Capability Generic B2B Platform Ximple eCommerce
Pricing List price only; contracts require custom dev Real-time matrix pricing, contracts, SPAs
Inventory Batch sync; hours behind reality Real-time ATP by branch, DC, in-transit
ERP Integration Middleware, API sync, constant reconciliation Native—no sync needed, same database
PunchOut Expensive add-on, limited support Built-in cXML and OCI support
EDI Separate EDI platform required Native 850/855/856/810 processing
Job/Project Orders Not supported Job numbers, cost centers, PO requirements
Customer Experience B2C checkout frustrates contractors Built for repeat orders, saved lists, quick reorder
Self-Service Limited account features Invoices, statements, payments, order history

No Middleware, No Sync Delays: Because Ximple eCommerce is part of the ERP, there’s no separate database to reconcile. Orders, inventory, and pricing are always accurate—no integration maintenance required.

Results from ERP-Native eCommerce

When digital commerce is connected to the ERP—not bolted on—distributors see measurable improvements in adoption, efficiency, and customer satisfaction.

40%

Increase in digital adoption

65%

Reduction in order entry calls

Zero

Daily reconciliation needed

100%

Pricing consistency

B2B eCommerce Capabilities for Electrical Distributors

Real-Time Contract Pricing

Surface the same pricing used at the counter. The catalog pulls from Pricing, SPAs & Rebates so every online price reflects current contracts and matrices.

ATP by Branch Online

Show branch-level available-to-promise so buyers choose pickup or delivery from the most appropriate location and avoid backorder surprises.

Search & Rich Product Data

Use IDW & Trade Service content—specs, images, alternates, and cross-references—to help contractors find and confirm the right item.

Account-Aware Experience

Buyers see their branches, ship-to locations, negotiated pricing, and tax rules. Approvers can review carts and control spend by PO, job, or cost center.

Integrated Payments & Credit

Accept card and ACH, or allow on-account orders within credit limits managed in Finance AR.

Invoices, Statements & Self-Service

Customers download invoices, see open balances, and pay online—reducing inbound calls and AR workload.

Eclipse to Ximple: The Migration Process

Moving from Eclipse doesn’t have to be disruptive. Ximple’s team handles the technical heavy lifting while your business continues operating normally.

What Gets Migrated

Customer and vendor master data
Item master with IDW/Trade Service mapping
Pricing rules, contracts, and SPAs
Inventory levels by branch/location
Open orders and purchase orders
AR/AP open items
Historical transactions (configurable)

Alternates and pricing intelligence speed decisions.

What About Customizations?

We review every customization during discovery
Many Eclipse customizations aren’t needed—Ximple includes the functionality natively
True custom requirements are evaluated for inclusion or alternative approaches
You won’t lose functionality that matters to your business

No Middleware, No Sync Delays: Because Ximple eCommerce is part of the ERP, there’s no separate database to reconcile. Orders, inventory, and pricing are always accurate—no integration maintenance required.

The Contractor Buying Experience

Every step is designed for speed and confidence—with real-time data from your ERP.

Login

See their pricing, branches, and history

Find Products

Search, browse, or quick-add by part number

Check Availability

See ATP by branch, choose pickup or delivery

Assign to Job

Tag order with job, PO, or cost center

Checkout

Pay or order on account within credit limit

Track

Get updates on shipment and delivery

PunchOut & EDI for Enterprise Customers

Enterprise customers and government buyers expect electronic commerce. Ximple provides native support—not bolted-on add-ons.

PunchOut Catalogs

Support cXML, OCI, and other formats so large customers shop your catalog from their procurement system using your real-time pricing, ATP, and product data.

Works with: SAP Ariba, Coupa, Oracle, Jaggaer, and others

EDI Order Automation

Exchange 850/855/856/810 and related documents through marketplace gateways. Orders, acknowledgments, ASNs, and invoices stay in sync automatically.

Supports: SPS Commerce, TrueCommerce, and direct connections

Exception Management

Use exception queues to manage mismatches without digging through raw EDI logs. Your team focuses on customers, not file troubleshooting.

Omnichannel: Every Order in One System

eCommerce, PunchOut, EDI, counter, and project orders all share one ERP backbone. No reconciliation, no separate databases, no sync conflicts.

Web orders post directly to order entry—no middleware

Inventory updates in real-time across all channels

Same pricing engine for counter, web, and EDI

Picking and shipping handled in Inventory & WMS

Channel performance visible in Analytics

Customer sees consistent experience everywhere

Migrating to Ximple eCommerce

Replacing a standalone B2B platform with ERP-native eCommerce eliminates integration headaches and ongoing sync maintenance.

What Gets Migrated

Customer web accounts and logins

Saved lists and order templates

Order history (for display purposes)

PunchOut and EDI configurations

Product content and images

Typical Timeline

Week 1-4: Core portal configuration

Week 5-8: Customer data and testing

Week 9-10: PunchOut/EDI setup

Week 11-12: Soft launch and training

Go-Live: Full launch with promotion

Retiring Your Old Platform: Most distributors run both platforms briefly during transition, then retire the old one entirely. No more paying for separate eCommerce licenses or maintaining custom integrations.

Outcomes for Electrical Distributors

Higher Digital Adoption

Contractors use the portal more when pricing, ATP, and delivery status match what they hear at the counter.

Lower Cost-to-Serve

Smarter vendor management and automated procurement.

Reduced Errors

Orders flow directly from customer systems into ERP, cutting rekeying errors and pricing disputes.

Stronger Enterprise Relationships

PunchOut and EDI meet corporate buyers where they work, without custom one-off projects.

Channel-Level Insight

Measure revenue, margin, and cost-to-serve by channel—digital vs. counter vs. project.

Zero Integration Maintenance

No middleware to manage, no sync jobs to monitor, no reconciliation at month-end.

Frequently Asked Questions

Why do generic B2B platforms fail for electrical distributors?

Generic platforms don’t support electrical distribution requirements like matrix pricing, SPAs, branch-level ATP, job-based ordering, will-call, and complex UOMs. They also can’t sync with ERP in real-time, causing constant pricing and inventory discrepancies.

Can contractors see their contract pricing and ATP online?

Yes. The contractor portal and PunchOut catalogs display real-time contract and matrix pricing, plus available-to-promise by branch so customers can choose the best pickup or delivery option.

Which PunchOut and EDI standards are supported?

Ximple supports cXML and OCI PunchOut formats, and EDI documents including 850, 855, 856, and 810 via marketplace gateways like SPS Commerce and TrueCommerce, plus direct connections.

Can we replace our current eCommerce platform with Ximple?

Yes. Ximple replaces standalone B2B platforms that require constant syncing. Because eCommerce is built into the ERP, there’s no middleware, no sync delays, and no reconciliation issues.

How do web orders flow into ERP?

Orders from the portal, PunchOut, and EDI post directly into order entry, update inventory and WMS immediately, and feed AR and analytics. There’s no separate web database to reconcile.

Can customers pay invoices online?

Yes. Customers view invoices, statements, and open balances, then pay via card or ACH. Payments post directly to AR, reducing manual processing and collections calls.

How long does it take to launch the contractor portal?

Most distributors launch within 8-12 weeks of starting implementation, often in phases—starting with core ordering and adding features like PunchOut, payments, and self-service over time.

Does the portal work on mobile devices?

Yes. The contractor portal is fully responsive and works on phones, tablets, and desktops. Contractors can place orders, check stock, and track deliveries from the jobsite.

Can we manage taxes and freight online?

Yes. Tax and freight calculations use the same rules and connectors as your ERP, so delivered cost is accurate and compliant across digital channels and counter sales.

What happens to our existing eCommerce investment?

Most distributors transition customers to the new portal over 30-60 days, then retire the old platform. Customer accounts, lists, and history are migrated so contractors don’t start from scratch.

Pricing, SPAs & Rebates →

Same pricing engine for counter and web

IDW & Trade Service →

Rich product content for your catalog

Inventory & WMS →

Real-time ATP powering your portal

Resources for Evaluating B2B eCommerce

See how Ximple compares for your specific situation. We’ll configure a demo around your product mix, pricing complexity, and operational requirements.

See B2B eCommerce built for electrical distribution.