Give your C-store, route, and wholesale customers a modern B2B ordering portal — with mobile ordering, branch-level ATP, invoice history, promotions, and credit terms fully integrated with Ximple ERP.
Ximple’s cash & carry B2B portal lets customers re-order from their phone, see real-time availability by branch, and manage their account without calling customer service — while your team keeps full control over pricing, promotions, and credit exposure.
C-stores and independent retailers place orders after hours, between rush periods, and on the road. Relying only on phone, fax, or walk-in orders limits their flexibility and your growth. A B2B portal gives them the same convenience they experience with consumer eCommerce — tailored to cash & carry pricing, promotions, and credit terms.
Orders arrive via calls, texts, and handwritten lists — often incomplete.
CSRs spend hours re-keying line items into ERP or POS.
Customers do not know real-time availability or their current balance.
Invoice copies and statements are sent manually on request.
Customers order online whenever they want, from saved lists and templates.
Orders flow directly into ERP with correct items, quantities, and prices.
Branch-level availability, promotions, and credit terms drive accurate expectations.
Customers download invoices and statements on their own, reducing support calls.
Ximple’s B2B portal is mobile-responsive by design. Customers can place orders from their phone in the aisle, from their office, or on the road — without needing to call your sales team.
Track remnants and enforce cut‑policies to reduce scrap and protect margins.
When ordering online is faster and more accurate than calling, customers naturally shift their behavior — reducing internal workload while improving service.
Combine with Ximple Cash & Carry POS to give customers a unified experience at the counter and online.
Smart Re-Ordering
Customers quickly re-order from past invoices, order templates, and favorite lists. They do not have to search from scratch for each SKU, reducing errors and saving time.
Fast Product Discovery
Search by item number, description, brand, or category. Filter by in-stock items, promotions, or branch availability to build orders that match shelf needs.
Phone, Tablet & Desktop
Responsive design ensures a clean experience on any device. Optional app-like shortcuts keep the portal one tap away for frequent buyers.
C-stores want to know if you actually have stock at the branch that serves them. Ximple’s B2B portal shows live available-to-promise (ATP) by location, sourced from ERP inventory — not static spreadsheets.
From ERP Inventory to the Portal
As orders are picked, shipped, or received, ERP inventory updates ATP. The portal reflects these changes so customers see accurate quantities and can plan accordingly.
Reduce Substitutions & Backorders
With realistic ATP and ETA information, customers make better ordering decisions. They can choose alternates or adjust quantities before submitting an order, reducing follow-up calls and rework for your team.
Support for Multi-Branch Distribution
For distributors with multiple depots, ATP can be shown for the customer’s primary servicing branch, or across locations where appropriate, supporting transfer and cross-branch fulfillment strategies.
The B2B portal is not just for placing orders — it is also where customers manage their account relationship with you. That means fewer “Can you send me my invoice?” calls and more self-service answers.
Invoice & Order History
Customers can view, search, and download invoices and order confirmations by date, status, or location. They see the same data your AR and CSR teams see in Ximple ERP.
Open Balances & Statements
Show open items, due dates, and statements based on ERP AR. Where enabled, customers can pay online or confirm remittances, speeding up collections and reducing disputes.
Order Tracking & Notifications
Keep customers informed on order status — pending, picked, shipped, delivered — via portal views and notifications, reducing inbound calls and improving transparency.
Customers expect the same promotions and credit terms online that they receive at the counter. Because the B2B portal uses the same Ximple ERP pricing and credit engine, there is no disconnect between channels.
The portal reflects each customer’s price books, contract pricing, and active promotions. They see their net prices and eligible deals as they build orders, encouraging larger and more profitable baskets.
Ximple enforces credit limits and terms online just as it does in ERP and POS. Customers see their available credit and can submit on-account orders accordingly, reducing risk while keeping friction low for trusted buyers.
When your portal, POS, and telesales tools share the same pricing, promotions, and credit rules, customers experience a single brand — and your team does not have to reconcile conflicting systems.
The B2B portal is not a stand-alone site — it is an extension of Ximple ERP. That means orders, inventory, pricing, and account data all live in one system, powering your cash & carry counters, routes, and back office.
ERP as the Brain, Portal as the Face
Items, price books, promotions, customers, and credit terms are maintained once in ERP. The portal simply presents this logic to customers, eliminating duplicate setup and integration headaches.
Clean Posting & Analytics by Channel
Online orders are flagged as a channel in ERP, making it easy to track adoption, compare margins, and understand how B2B eCommerce complements depots and routes. Finance sees clean data without extra spreadsheets.
From Portal Order to Truck Load
Online orders are flagged as a channel in ERP, making it easy to track adoption, compare margins, and understand how B2B eCommerce complements depots and routes. Finance sees clean data without extra spreadsheets.
Ximple’s B2B portal helps cash & carry and C-store wholesalers grow share of wallet with existing customers while reducing manual workload and improving order quality.
Higher Online Adoption
Smarter vendor management and automated procurement.
Lower Cost-to-Serve
Reduce CSR time spent on order entry, invoice requests, and status calls.
Improved Order Quality
Fewer missed lines and miscommunications thanks to template-based online orders.
Stronger Relationships
Give customers visibility into pricing, availability, and account status on their terms.
Ximple has elevated our customer service in a way that’s easy to see every day. Orders move faster, information is always accurate, and our team can serve customers with confidence. The system is simple to use and has made our service experience far more consistent.
Nick Patel, Owner, Discount Wholesale
We compared several ERP systems and Ximple stood out immediately. It offered the best balance of functionality, simplicity, and real-time visibility for a wholesale operation like ours. Implementation was smooth, the learning curve was low, and the platform has consistently delivered the performance we expected. Choosing Ximple over the others was the right call.
Jason, Owner, C&B Wholesale
Common questions from cash & carry, C-store, tobacco, candy, grocery, and general merchandise distributors evaluating Ximple’s B2B eCommerce portal.Can we roll out the portal to a pilot group of customers first?
Yes. Many distributors start with a pilot group of engaged customers, refine workflows and content based on their feedback, and then expand to broader segments and regions. Ximple supports phased rollout and customer group targeting.
Ximple can support multiple brands, banners, or divisions with tailored catalogs, pricing, and theming where required — all backed by a single ERP instance.
Access is controlled via secure logins and role-based permissions. Each customer only sees their own prices, orders, invoices, and credit details. The portal runs on modern, secure web technology aligned with Ximple’s cloud ERP standards.
Multi-location customers can be configured to order for specific ship-to locations, with visibility by branch, store, or route, depending on your structure and permissions.
Ready to launch a B2B portal for your cash & carry customers?
Give C-stores and independent retailers 24/7 access to ordering, availability, and account information.
Cloud ERP for wholesale distributors. Modern UX, reliable operations, and scalable performance.
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